As a small or medium sized business, you may already outsource some of your business responsibilities. How could using an MSP to manage all your IT needs benefit your business?
An MSP, or managed service provider, is an IT service professional to which SMEs outsource their IT needs. MSPs deliver ongoing monitoring and management of client applications (email, web site, security, etc.) and IT infrastructure remotely. This is typically accomplished through remote monitoring services, which allows them to keep tabs on the health of their clients’ IT environments, change and update systems, and troubleshoot problems. Why should you outsource your IT to an MSP?
Access to software and technology
Due to the less extensive knowledge and experience that a small or medium business team may have access to, the necessary IT hardware and software for smooth and secure business operations can be beyond the capabilities of your internal staff.
The time and expertise required to implement and maintain IT solutions could cut into your in-house team’s time and impact business operations. IT outsourcing companies make it their responsibility to stay up to date with the latest technology trends. Also, an IT outsourcing service company has more professionals with advanced expertise levels to serve your company.
Hiring an in-house IT team may not be cost-effective if your business does not have a consistent need for IT support and system monitoring.
Outsourcing your IT allows you to scale up or down easily as your needs change. You only pay for what you need. Whether you need to meet changing demands, make changes in your operation or meet the needs of your customers, your team of experts is ready to help.
Outsourcing your IT enables your company to enjoy the benefits of a full IT team without the overhead costs and demands on management. You can secure this for a fraction of what an in-house team would require. You wouldn’t pay for sick leaves, bonuses and other benefits that a full-time in-house team would need.
An outsourcing company gives your business a ready-to-respond IT team and a secure operation at a lower cost. This lowered cost of operation means you can offer competitive prices to your customers and increase your competitive advantage.
Your in-house team may not have the cross-industry and worldwide IT experience that an outsourcing company brings to the table. Also, it’s unlikely that one person or a small team can specialise in everything about your IT.
However, an IT outsourcing company can bring a wide range of expertise and experience to the table – at a fraction of the cost of running an internal team. MSPs have employees who have experience with a variety of companies and systems, and who understand the different business needs and requirements across various industries and regions. In addition to being certified, trained and knowledgeable experts, they are experienced and time tested.
We know it’s not the most interesting of conversations to have, but talking about how robust your business cyber security is, is a must for SMEs. Ransomware and other cyber risks continue to be a reality and no business is immune. MSPs keep up to date with latest threats and can work with you and your employees to combat them with a business continuity and disaster recovery plan.